In order to help you better, our support team might ask you to send them your "debug info". Here is what you need to do:
- Select the health record you're having trouble with
- Press to option menu (3 dots) at the top-right corner of the screen
- Choose "send debug info email"
- Briefly explain your problem and press "Confirm"
- Select the application you want to send your debug info with (typically, the email app you have installed on your phone)