Frequently Asked Questions
Setting up
- Which operating systems are you compatible with?
- Can I use Andaman7 on a desktop (PC or Mac)?
- Does the application work offline (with no Internet connexion)?
- Why do I need to "validate" my email address and how do I do it?
- I made a typo in my email address when creating my account. How can I change it?
- How to resend the activation email?
Using the app
- How to add my lab tests
- How to manage your medical documents?
- How do I transfer my data if I change mobile devices?
- Is there enough memory on my phone for my health records?
- Is my language available on Andaman7?
- User Guide
Sharing
- How do I share my files with other Andaman7 users?
- How can I add someone to my Circle Of Trust?
- How do I choose what data I share with someone in my Circle of Trust?
- How can I share my medical records with my doctor?
- Can I delete the data sent to someone else ?
- How do I delete someone from my Circle of Trust?
Importing data
Data sources
Troubleshooting
- How can I backup the data stored in my Andaman7?
- How to migrate from a study specific app to Andaman7 standard
- How to delete my account?
- Change your e-mail address or password
- How to back up or restore my data? (Android)
- How to backup or restore my data? (iOS)